Shipping policy

Shipping Policy:

Thank you for choosing Believe and Exceed Designs! We strive to provide you with a seamless shopping experience, including a hassle-free shipping process. Please take a moment to review our shipping policy:

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:

  • We offer standard shipping for all orders.
  • Expedited shipping options may be available at an additional cost.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination.
  • Free shipping may be offered for orders above a certain purchase amount. Check our website for current promotions.

Delivery Time:

  • Standard shipping usually takes 2-7 business days for domestic orders and 14-21 business days for international orders.
  • Expedited shipping options are available for faster delivery.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order on our website or through the carrier's tracking system.

International Shipping:

  • We offer international shipping to select countries which include Canada and Australia. Please check our website for the list of supported countries.
  • International shipping times may vary due to customs processing.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete to prevent delays in delivery.
  • We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

Shipping Delays:

  • In rare cases, shipping delays may occur due to unforeseen circumstances such as weather, customs, holiday seasons or carrier issues.
  • We will do our best to inform you of any significant delays and work towards a resolution.

Lost or Damaged Items:

  • If your package is lost or damaged during transit, please contact us immediately.
  • We will initiate an investigation and work towards a satisfactory resolution.

Returns Due to Shipping Issues:

  • If you need to return an item due to shipping issues, please refer to our Return Policy for instructions.

By placing an order with Believe and Exceed Designs, you agree to comply with our shipping policy. We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact us at info@believeandexceeddesigns.com or send us a message through Facebook or Instagram.

Thank you for shopping with us!